Course Description:
This course provides frontline workers with practical knowledge and evidence-informed approaches for supporting individuals affected by substance use, addiction, and related health or social challenges in Canada.
Learners will understand harm reduction principles, overdose awareness, stigma reduction, trauma-informed care, and strategies for building safe and respectful support relationships.
The course focuses on compassionate, non-judgmental support practices commonly used in shelters, supportive housing, outreach programs, healthcare environments, and community services.
Learning Objectives:
By the end of this course, learners will be able to:
1. Understand substance use, addiction, and harm reduction principles
2. Recognize the impact of trauma, stigma, and social barriers
3. Respond appropriately to overdose and crisis situations
4. Apply non-judgmental communication and support strategies
5. Connect individuals with addiction and recovery resources
6. Promote safety and dignity in frontline support environments
7. Maintain professional boundaries and ethical practices
8. Understand self-care and burnout prevention in addiction support work
Include:
* Harm reduction toolkit
* Overdose response checklist
* Referral resource directory
* Communication guides
* Crisis response templates
* Self-care workbook
Suggested Interactive LMS Features:
* Overdose response simulations
* Interactive case studies
* Video roleplay demonstrations
* Scenario-based assessments
* Downloadable worksheets
* Progress tracking dashboard
Important Training Note:
This training provides educational awareness and frontline support guidance. It does not replace regulated medical training, naloxone certification requirements, or employer-specific emergency response protocols.
Recommended Companion Courses:
* Mental Health First Aid
* Trauma-Informed Care and Crisis Response
* Homelessness Support in Canada
* Community Resource Navigation Using 211
* Medication Administration and Safety
* Documentation and Ethics for Frontline Workers
Target Audience:
* Community Support Workers
* Shelter Staff
* Outreach Workers
* Harm Reduction Teams
* Healthcare Support Staff
* Disability Support Workers
* Peer Support Workers
* Youth Workers
* Case Managers
* Social Service Professionals
Course Level: Beginner to Intermediate
Course Duration: 6-8 Hours (Self-Paced LMS Training)
Certification:
Learners who successfully complete the course receive: Certificate in Harm Reduction and Addiction Support Practices
Issued by: Global Learn Space